Last updated: 26 March 2026
1. Introduction
SPEAK TO MOTIVATE LTD ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
We are registered in England and Wales. Our registered address is 4 Highgate Court, Liverpool, England, L7 3QA.
2. Information We Collect
We may collect and process the following types of personal data:
- Contact information: Name, email address, phone number, and postal address when you reach out to us.
- Service-related data: Information you provide when booking our motivational speaking, coaching, or training services.
- Technical data: IP address, browser type, operating system, and browsing behaviour on our website (collected via cookies and similar technologies).
- Communication data: Records of correspondence if you contact us by email, phone, or other means.
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide and manage the services you have requested.
- To respond to your enquiries and communicate with you.
- To improve our website, services, and customer experience.
- To comply with legal obligations and protect our legitimate interests.
- To send you relevant updates about our services (only with your consent).
4. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process your data based on the following lawful grounds:
- Consent: Where you have given clear consent for us to process your data for a specific purpose.
- Contract: Where processing is necessary for the performance of a contract with you.
- Legitimate interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights.
- Legal obligation: Where processing is necessary to comply with the law.
5. Cookies
Our website may use cookies — small text files placed on your device — to enhance your browsing experience. You can control cookie settings through your browser preferences. We use:
- Essential cookies: Required for the website to function properly.
- Analytics cookies: Help us understand how visitors interact with our website.
6. Data Sharing and Third Parties
We do not sell, trade, or rent your personal data to third parties. We may share your information with:
- Service providers who assist us in operating our website or conducting our business (bound by confidentiality agreements).
- Legal authorities, if required by law or to protect our legal rights.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When data is no longer needed, it will be securely deleted or anonymised.
8. Your Rights
Under the UK GDPR, you have the following rights:
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure: Request deletion of your personal data in certain circumstances.
- Right to restrict processing: Request that we limit how we use your data.
- Right to data portability: Request your data in a structured, commonly used format.
- Right to object: Object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at nwanyika@elevatevibes.co.uk.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled improperly.